Privacy Policy
This Privacy Policy describes how Appibase collects, uses, and shares information when you use our hosted checkout and payment link services. If you create a checkout or payment link for your customers, you are responsible for your own privacy notices and for only sending us data you are allowed to share.
Information we collect
- Account data: contact details, business information, and credentials you provide to manage your Appibase account.
- Checkout data: amounts, currency, line items, customer contact details, and shipping info supplied to create checkout sessions or payment links.
- Usage and device data: log data such as IP address, browser type, timestamps, and diagnostics to keep the service secure and reliable.
- Support data: information you provide when you contact us.
How we use information
- Provide, operate, and improve Appibase checkout and payment link features.
- Detect and prevent fraud or abuse, and maintain security.
- Respond to support requests and communicate about the service.
- Comply with legal obligations and enforce our Terms of Service.
How we share information
- Payment processors and gateways you select (e.g., SATIM) to process transactions.
- Vendors that help us run Appibase (hosting, analytics, email, and security providers) under appropriate safeguards.
- Merchants: if you are a buyer using a hosted checkout, we share your checkout details with the merchant who created it.
- Legal and compliance: when required by law, to protect rights, or to investigate fraud or security issues.
- Business changes: in connection with a merger, acquisition, or sale of assets, with notice where required.
Retention
We keep information as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.
Security
We use technical and organizational measures designed to protect information. No system is perfectly secure, and you are responsible for safeguarding your credentials and restricting access to your account.
Your choices
- Account settings: update your account and business details at any time.
- Marketing: if we send marketing emails, you can opt out via the unsubscribe link.
- Cookies: your browser may allow you to control or block cookies; some features may rely on them.
- Data subject rights: where applicable law provides (e.g., GDPR), you may request access, correction, deletion, or restriction of your personal data. Contact us to make a request.
International transfers
We may process data in countries different from where it was collected. When we transfer personal data, we use appropriate safeguards required by applicable law.
Children
Appibase is not directed to children under 16, and we do not knowingly collect personal data from them.
Changes
We may update this Policy from time to time and will post the new date at the top of the page. Continued use after changes become effective means you accept the updated Policy.
Contact
Questions or data requests? Contact Appibase Support at support@appibase.com.